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About the Company

PlushWire is an IT consulting company based out of Miami, Florida that specializes in a comprehensive range of IT services.

About the Company

PlushWire is an IT consulting company based out of Miami, Florida that specializes in a comprehensive range of IT services.
The developed system is used by Inkcups - a leading supplier and manufacturer of inkjet printing equipment, pad printing equipment, laser plate-makers, inks, and all corresponding supplies.
About the Users

About the Users

The developed system is used by Inkcups - a leading supplier and manufacturer of inkjet printing equipment, pad printing equipment, laser plate-makers, inks, and all corresponding supplies.
The solution can help companies that:
  • produce complex, multi-component, custom equipment or other objects
  • use a vast set of spare parts, and their composition and quantity are constantly changing
  • need to organize and manage a seamless supply of spare parts and materials for production without high costs for the warehouse and personnel.
The solution can help companies that:
  • produce complex, multi-component, custom equipment or other objects
  • use a vast set of spare parts, and their composition and quantity are constantly changing
  • need to organize and manage a seamless supply of spare parts and materials for production without high costs for the warehouse and personnel.
The Challenges
Our client was looking to make an effective system that integrates all of the current databases in place to accommodate their growing volume of orders. The challenges of this project were:
To composite a customizable product

The client produces elaborate products that consist of thousands of parts from various other suppliers. Each order is unique, so spare parts stocking is not economically viable for the company.
Complicated corporate structure

InkCups is a large manufacturing company with dozens of divisions and departments. The company's offices are geographically distributed.
Rapidly growing business

As the company began to actively grow, it required more time and resources to manage. The number of routine operations was quickly increasing, resulting in additional overhead costs to hire personnel.
The client’s existing software was unadaptable

The existing solutions were not flexible as their structure and architecture did not match the reality of the company. This standard software contained many limitations that held the company back from achieving efficiency.

The Challenges
Our client was looking to make an effective system that integrates all of the current databases in place to accommodate their growing volume of orders. The challenges of this project were:
To composite a customizable product

The client produces elaborate products that consist of thousands of parts from various other suppliers. Each order is unique, so spare parts stocking is not economically viable for the company.


Complicated corporate structure

InkCups is a large manufacturing company with dozens of divisions and departments. The company's offices are geographically distributed.


Rapidly growing business

As the company began to actively grow, it required more time and resources to manage. The number of routine operations was quickly increasing, resulting in additional overhead costs to hire personnel.


Client’s existing software was unadaptable

The existing solutions were not flexible as their structure and architecture did not match the reality of the company. This standard software contained many limitations that held the company back from achieving efficiency.
The Solutions
We had to develop a custom ERP system for InkCups to make it possible to build a seamless operation of all divisions, have all necessary data in one database, and automate routine processes.
Efficient inventory management

In order to improve efficiency, we had to synchronize the supply of parts with the prior purchases of those parts and the storage availability of the customer’s warehouse space. The goal was to save storage space, improve accounting, lower personnel costs, and eliminate illiquid stocks.
Common database

It was necessary to integrate all aspects of the business to have timely and accurate information regarding the processes in all departments.
Business process automation

We needed to create an automated system that allows our client to optimize processes, share accurate information throughout all departments and manage interactions between them. Additionally, the system had to be integrated with the company’s existing accounting software.
The Solutions
We had to develop a custom ERP system for InkCups to make it possible to build a seamless operation of all divisions, have all necessary data in one database, and automate routine processes.
Efficient inventory management

In order to improve efficiency, we had to synchronize the supply of parts with the prior purchases of those parts and the storage availability of the customer’s warehouse space. The goal was to save storage space, improve accounting, lower personnel costs, and eliminate illiquid stocks.


Common database

It was necessary to integrate all aspects of the business to have timely and accurate information regarding the processes in all departments.


Business process automation

We needed to create an automated system that allows our client to optimize processes, share accurate information throughout all departments and manage interactions between them. Additionally, the system had to be integrated with the company’s existing accounting software.
Product and Order Management
We created a system that provides:
  • Production queues with plans to supply parts on specific operation dates
  • Dismantling ordered equipment into hundreds of small orders to supplier
  • Automatic preparation of purchase requisitions for suppliers with delivery schedules
  • Assembly control according to the technological map considering possible risks
  • Аuto target dates at the time of receipt of an order considering when it was placed (time, weekends, and holidays)
  • An automated report of production data that shows estimated and actual lead times
  • Transfer inventory creation and editing (allowing remote departments to create internal orders for the main warehouse)
  • Outsource and dropship functions (for items that require third-party vendors)
Product and Order Management
We created a system that provides:
  • Production queueswith plans to supply parts on specific operation dates
  • Dismantling ordered equipment into hundreds of small orders to supplier
  • Automatic preparation of purchase requisitions for suppliers with delivery schedules
  • Assembly controlaccording to the technological map considering possible risks
  • Аuto target dates at the time of receipt of an order considering when it was placed (time, weekends, and holidays)
  • An automated report of production data that shows estimated and actual lead times
  • Transfer inventory creation and editing (allowing remote departments to create internal orders for the main warehouse)
  • Outsource and dropship functions (for items that require third-party vendors)
Price Management
The customer had a specific quoting structure which we accommodate by creating standard, territorial and specific price adjustments based on the buyer of the product. For example, some buyers have an automatic minimum allowable price for their order due to the export pricing based on the order’s ship-to-country.
Price Management
The customer had a specific quoting structure which we accommodate by creating standard, territorial and specific price adjustments based on the buyer of the product. For example, some buyers have an automatic minimum allowable price for their order due to the export pricing based on the order’s ship-to-country.
Portal Structure
With the company’s authorization, their customers are able to create an account to make orders via web or mobile device. Once the order is placed, they are automatically moved into production.

We also built an order management system (OMS) to manage the internal business process for our client. This allows the company the ability to create and revise products, quotes, orders, invoices, warehouses, vendors, and customers.
Portal Structure
With the company’s authorization, their customers are able to create an account to make orders via web or mobile device. Once the order is placed, they are automatically moved into production.

We also built an order management system (OMS) to manage the internal business process for our client. This allows the company the ability to create and revise products, quotes, orders, invoices, warehouses, vendors, and customers.
Project Technologies

PHP
HTML
JS
AngularJS
MYSQL
REST
SOAP
LAMP
UPS API
QuickBooks SDK

Project Technologies

PHP
HTML
JS
AngularJS
MYSQL
REST
SOAP
LAMP
UPS API
QuickBooks SDK

The Results

  • Competitive edge
    The ability to offer custom configurations of complex orders to the clients
  • Cost reduction
    Savings on storage facilities and equipment, accounting, and personnel
  • Sales growth
    200% increase in orders since the implementation of our software
  • 8+ years of partnership
    Inkcups is still supported by the ITUniversum team

The Results

  • Competitive edge

    The ability to offer custom configurations of complex orders to the clients

  • Cost reduction
    Savings on storage facilities and equipment, accounting, and personnel
  • Sales growth
    200% increase in orders since the implementation of our software
  • 8+ years of partnership
    Inkcups is still supported by the ITUniversum team
"The Inkcups project was developed in cooperation with ITUniversum in 2013. The ITUniversum team showed high qualifications in all process aspects: analysis, design, development, testing, and implementation. I also would like to note the flexibility of the teams and the quick response to changing business requirements and proposals for adapting business company processes."
John Sadovnikov
Chief Executive Officer, PlushWire LLC
"The Inkcups project was developed in cooperation with ITUniversum in 2013. The ITUniversum team showed high qualifications in all process aspects: analysis, design, development, testing, and implementation. I also would like to note the flexibility of the teams and the quick response to changing business requirements and proposals for adapting business company processes."
John Sadovnikov
Chief Executive Officer, PlushWire LLC
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Get a free assessment!
Let us tell you how we can drive your business forward with our custom software solutions.
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